At Outer Shell, customer happiness is our first priority, and one of our key advantages is the merchandising that our energetic, knowledgeable, and dedicated merchandisers do. Our committed staff of merchandisers consistently follows up on every order and communicates proactively with all parties. We use OPS (Order Progress Schedule) to keep track of and manage order status. In order to keep delivery within the specified lead time, this guarantees timely submissions. To guarantee accurate sample submission and methodical mass manufacturing, our team is continuously engaged with the QA and QC teams. We carefully examine every submission to make sure the buyer’s needs are recognized and met with precision.